Section III. OPERATIONAL EXECUTION CONTROL AND COMPLIANCE
Action items in this section of the Guide include those that are required to properly execute the movement of freight. "Execution" items include the related paper/information trail that documents the material flow from initial tender of the merchandise or product, to actual delivery to the consignee or the customer at an appropriate receiving facility or, in today's environment, can relate to deliver directly to a location inside a facility for use or resell by the customer. Also included are the billing, invoicing and cash settlement procedures. Essentially, once carriers have been selected to meet customer requirements, the firm enters into steps 7-14 of the TOC to operationally trace and track the tendering, pickup, movement, delivery and follow-up on fulfillment performance.
Today, many firms offer a menu of services to meet customer requirements and varied pricing depending on service requirements. Transportation service providers have evolved into multi-dimensional firms supplying information technology that enable real-time tracking of shipments plus delineation of alerts or points of alarm when shipments might be going awry--situations in which risks are increased that the freight has been diverted from intended routes or destinations. Transportation users and providers now generate and use good hard data for operational performance management and analysis. Action items in the area will deal with means for improving logistics execution. Team Group C traffic, shipping and receiving, and accounting have primary responsibility for this execution phase of the TOC.